PowerMate Stair Climber

Dear PowerMate.

I would like to personally thank everyone at PowerMate for the great service. We purchased our PowerMate probably around 4 years ago, and it has been a blessing. Within a week it was actually nicknamed "the new employee," and is still known as that today. I couldn't begin to count how many times it has helped us. Having a 24 hour emergency service department, we never know when the need to lift, carry, load or move a piece of equipment will come up.

Also it is wonderful because we don't have the room for a forklift or any larger type of equipment. I myself have been in situations where I had an emergency call on a weekend, and instead of calling someone in to help load a unit, I use "the new employee." I've actually showed up on job sites with large pieces of equipment, whether it a furnace, A/C, hot water heater, etc, and the customers are amazed at how a "little guy" like myself managed to load it into the truck.

Our PowerMate never ceases to amaze everyone. I could go on and on about how much we like it and everything it's capable of. The customer service department at PowerMate is also great. We receive several friendly calls every year reminding us of maintenance and asking how our PowerMate is working out. Instead of hundreds of annoying sales calls that take up time, they are short and sweet and very respectful. Although we have had no problems at all with our PowerMate, I have no doubt that they will help and take care of it quickly and the best they can.

I wouldn't hesitate to recommend PowerMate to anyone. It's a wonderful low-maintenance piece of equipment that we use on a day-to-day basis. We love "our new employee."

Thanks

Dustin Hess
Manager and HVAC Technician
Webb Electrical Heating and Cooling
Fairmont, WV 

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